At AdvantaClean of Lake Norman, Hickory and Gastonia, one of our core values is education. We want our customers to understand why a service is needed and how the service should be completed, whether it’s mold remediation, water damage or air duct cleaning. Below are five questions you should ask before hiring an air duct company to clean your air ducts.
- How long should the air duct cleaning take? If a company says a couple of hours, beware. The proper way to clean an air duct system takes around four hours or more for one system.
- Will the price or method change if mold is found? We charge one fee, and it does not change no matter how dirty the air system is. Many companies will offer a cheap price and then try to scare the customer by telling them they have mold in their system and their living space is very dangerous. Then the price increases significantly.
- Ask for references. Be warry of companies that advertise without using a business name or phone number. Look up their company and read their reviews. A legit air duct cleaning company will have a website with information about their history, training and reviews from customers.
- Will the price change in any way once on site? Most air duct cleaning companies can quote without doing an onsite inspection. The price should not change once on site. If they offer a price that seems too good to be true, it probably is. There are air duct cleaning companies out there that offer low prices and then tell the customers they found mold and the price increases significantly. At AdvantaClean of Lake Norman, Hickory and Gastonia, we will never use scare tactics, and our quoted price will not change.
- How do you clean the system? The proper way to clean an air duct system is to cut an access hole into the air handler. This is usually in your crawlspace, basement, or attic. It can sometimes be found in a closet. A high-powered air duct cleaning vacuum will be attached there. Each vent and return will then be sealed to create suction. A technician will use forced air and a whip to loosen and push all the debris to the vacuum. This ensures the entire trunk line will be cleaned. The technicians will then clean the air handler and seal it back up.
If you have any questions about air duct cleaning companies or want to get a quote from us for your home or business, contact us today!